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Alumni-Contact Information for Loan Servicers


Federal and Private Student Loans:


Aspire Resources Inc.
Phone: 855/475-3335
Fax: 515/471-8180
TDD/TTY: 855/475-4889
Overseas borrowers: 515/471-3999
Web site: www.AspireResourcesInc.com
Email: LoanCounsel@AspireResourcesInc.com
Office Hours: 7:00 a.m. - 7:30 p.m. (CT), Monday through Friday.
 

CornerStone
Phone: 800/663-1662
Fax: 801/366-8400
TDD/TTY: 801/321-7130
Overseas borrowers: 801/321-7295
Web site: www.MyCornerStoneLoan.org
Email: CustomerService@mycornerstoneloan.org
Office Hours: 6:00 a.m. - 9:00 p.m. (MT), Monday through Thursday. 6:00 a.m. - 5:00 p.m. (MT), Friday. 8:00 a.m. - 12:00 p.m. (MT), Saturday.
 

Direct Loan Servicing Center (ACS)
Phone: 800/848-0979
Fax: 800/848-0984
TDD/TTY: 800/848-0983
Overseas borrowers: 315/738-6634
Web site: www.myedaccount.com
Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Friday.


Department of Education Student Loan Servicing Center (ACS)
Phone: 800/835-4611
Fax: 315/738-2232
TDD/TTY: 800/662-1220 within New York State
TDD/TTY: 800/855-2880 outside New York State
Office Hours: 8:00 a.m. - 11:00 p.m. (ET), Monday through Friday.


EdManage
Phone: 855/479-0490
Fax: 855/479-0487
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 855/479-0490
Web site: www.EdManage.MyEdLoan.com
E-mail: A borrower must log in to www.EdManage.MyEdLoan.com, click on the "Contact Us" tab, and select the "Secure Email" option.
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (ET), Friday.


ESA/Edfinancial
Phone: 855/337-6884
Fax: 865/692-6348 or 865/692-6349
TDD/TTY: 855/337-6884
Overseas borrowers: 855/337-6884
Web site: www.edfinancial.com/DL
Contact Us Page: www.edfinancial.com/Contact
Office Hours: 8:30 a.m. - 8:00 p.m. (ET), Monday through Thursday. 8:30 a.m. - 6:00 p.m. (ET), Friday.


FedLoan Servicing (PHEAA)
Phone: 800/699-2908
Fax: 717/720-1628
TDD/TTY: 800/722-8189
Overseas borrowers: 717/720-1985
Web site: www.myfedloan.org
Office Hours: 8:00 a.m. - 11:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 9:00 p.m. (ET), Friday.


Granite State - GSMR
Phone: 888/556-0022
Fax: 603/227-5415
TDD/TTY: A borrower who is hearing-impaired may e-mail dlcustomerservice@gsmr.org for assistance.
Overseas borrowers: 603/227-5321
Web site: www.gsmr.org
E-mail: dlcustomerservice@gsmr.org
Office Hours: 8:00 a.m. - 6:00 p.m. (ET), Monday through Friday.


Great Lakes Educational Loan Services, Inc.
Phone: 800/236-4300
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas borrowers: 608/246-1700
Web site: www.mygreatlakes.org
Office Hours: 7:00 a.m. - 8:45 p.m. (CT), Monday through Thursday. 7:00 a.m. - 5:45 p.m. (CT), Friday.


MOHELA
Phone: 888/866-4352
Fax: 866/222-7060
TDD/TTY: 636/532-5189
Overseas borrowers: 888/866-4352
Web site: www.mohela.com
Office Hours: 8:00 a.m. - 8:00 p.m. (CT), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (CT), Friday.


Nelnet
Phone: 888/486-4722
Fax: 877/402-5816
TDD/TTY: 888/486-4722
Overseas borrowers: 303/696-3625
Web site: www.nelnet.com
Office Hours: 24 hours a day, 7 days a week.


OSLA Servicing
Phone: 866/264-9762
Fax: 855/813-2224
TDD/TTY: 405/556-9230
Web site: www.osla.org
E-mail: DLcustserv@osla.org
Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday.


Sallie Mae
Phone: 800/722-1300
Fax: 866/266-0178 (within United States)
Fax: 570/706-8563 (outside United States)
TDD/TTY: 877/713-3833
Overseas borrowers: If toll-free (no cost per call) number cannot be accessed, use 317/806-0580 (cost per call)
Web site: www.salliemae.com
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 8:00 p.m. (ET), Friday.

Loan Servicing for Midwestern University Institutional Loans:

Borrowers can direct all inquires about their MWU campus-based and/or institutional loans to the MWU Loan Repayment Office.

Federal Perkins Loan
Primary Care Loan
Chicago College of Osteopathic Medicine (CCOM) Loan
David Monash Loan
Edna Dunning Loan
Lucas Loan

You can also download online forms and submit them to our loan repayment office. For more information, please visit the MWU Loan Repayment Office webpage.

 

 


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