Counseling Services

Downers Grove, IL campus


 Make an Appointment  EMERGENCY

Location

& Hours
 Counseling Services   Learning Specialist
Services
 FAQs
Counseling
Self-Help Information
Learning
Self-Help Information

Counseling
Staff

 

Tutoring Services

Make an Appointment

Counseling services are FREE to all students currently enrolled at Midwestern University. All initial appointments are made directly with the Director of Counseling Services, Carrie Torgerson, PhD, LCSW. The initial meeting will be brief and you should expect to discuss your situation and concerns to determine how the counseling center can be helpful.  Dr. Torgerson can be contacted by phone at 630-515-7142 or at ctorge@midwestern.edu.  Please indicate dates and times you are available to meet.

All inquiries are treated in a confidential manner. Please expect that questions will be asked regarding current stressors and symptoms, so that you can be assigned to a counselor best suited to meet your specific needs.


EMERGENCY

What To Do in a Crisis

If you are in danger or thinking of hurting yourself or someone else, Midwestern University counselors are available to meet with students experiencing a crisis on the same day.  Either call the Counseling Center at 630-515-7142 or walk to the Office of Student Services, located in the Commons, and tell the receptionist you need to be seen by a counselor.

If you need immediate assistance, call 911 or take yourself to the nearest emergency room.  From Midwestern University, Good Samaritan Hospital is 5 to 7 minutes away, located at:

Advocate Good Samaritan Hospital
3815 N. Highland Avenue
Downers Grove, IL 60515
630-275-5900

After-Hours Emergency

If you are in danger or thinking of hurting yourself or someone else after-hours, university holidays, weekends, or times when the Counseling Center is closed:

Call 911 for immediate emergency service
If you live on campus, please notify Campus Safety and Security (630-515-7111) you called 911 and provide your location so they can direct the emergency medical team to you

Take yourself to the nearest emergency room
If you live on or near campus the nearest hospital emergency room is:

Advocate Good Samaritan Hospital
3815 N. Highland Avenue
Downers Grove, IL 60515
630-275-5900

Call one of the crisis hotline numbers:
DuPage County Health Department Crisis Intervention Unit
630-627-1700
National Suicide Prevention
800-272-8255

Location & HoursCommons

The Counseling Center is located in the lower level of The Commons near the student mailboxes. Counselors are available Monday through Friday. The Center has limited availability for walk-in appointments; making an appointment ensures that you will be able to see a counselor.

Monday

7:00am – 4:00pm

Tuesday

7:00am – 7:00pm

Wednesday

7:00am – 7:00pm

Thursday

7:00am – 7:00pm

Friday

7:00am – 5:00pm

Counseling Services

The mission of the Counseling Center is to provide services that facilitate the personal and professional growth and development of students, while fostering a healthy and caring University community. We strive to support the academic, social, and emotional health of students and meet the needs of the healthcare community. Midwestern University understands that many students have personal concerns that affect their academic and personal lives. Counseling is designed to provide support and insight regarding issues, concerns, and mental health needs of all students of Midwestern University.     

Services provided
Counselors are available to help students at Midwestern University effectively deal with many issues through individual, couples, and group counseling. Possible areas of distress may include, but are not limited to, the following: 


Costs to the student
Counseling is provided free of charge to all enrolled students of Midwestern University. Counseling services are subsidized through student activity fees. Based on an assessment by the counselor, it may be necessary to utilize alternative resources for specialized interventions. In that case referrals will be made to a community provider.

Community Referrals
Referrals can be made to an appropriate specialist outside of Midwestern University at the request of the student who prefers an outside provider. These referrals may or may not be covered under the student’s health plan. Under these circumstances the student is required to meet expenses not covered under his/her health plan. Referrals may also be made at the discretion of the Midwestern counselor if the student requires specialized treatment, multiple sessions per week, or late evening or weekend hours. If a student’s spouse or dependents are in need of mental health services, assistance in finding referrals is also available through the counseling center.  

FAQs

Is there a fee for counseling?
No. All counseling is provided free of charge to all students currently enrolled at Midwestern University. Counseling services are subsidized through student activity fees. Based on the assessment of the counselor, it may be necessary to utilize alternate resources for specialized interventions. In that case, referrals will be made to a community provider. These referrals may or may not be covered under the student’s health plan. Under these circumstances, the student is required to meet expenses not covered under his/her health plan. 

How do I make an appointment?
All initial appointment is made directly with the Director of Counseling Services, Carrie Torgerson, Ph.D., LCSW. Dr. Torgerson can be contacted by phone – 630-515-7142 or ctorge@midwestern.edu.

All inquiries are treated in a confidential manner. Please expect that questions will be asked regarding current stressors and symptoms so you can be assigned to a counselor best suited to meet your specific needs. Counselors are available Monday through Friday.

Is there a limited amount of sessions with the Student Counselor?
You and your counselor will collobate to determine the length of treatment based on your specific counseling needs.  Students requiring more extensive therapy may be referred to providers outside the University.

Will my academic career or my career as a health care professional be jeopardized if I seek counseling?
No. Counseling services are strictly confidential. This means that no information about the identity or the nature of the concerns is released without the student’s written permission. Confidentiality may be breached to insure safety under the following circumstances:

  1. physical danger to oneself
  2. physical danger to others
  3. any child or elder abuse or neglect
  4. a court order from a judge

The privacy of every student is highly regarded. Only the counselor knows students who seek counseling, unless given specific written permission to disclose information to particular individuals.

What can I expect in my counseling sessions?
Counseling is a confidential process designed to help you address your concerns, come to a greater understanding of yourself, and learn effective personal and interpersonal coping strategies. In addition, academic performance can be affected by personal or life concerns. It involves a relationship between you and a licensed mental health professional who has the training and skill to help you accomplish your individual goals. Counseling involves sharing sensitive, personal, and private information that may at times be distressing. During the course of counseling, there may be periods of increased anxiety and upset as concerns and issues are addressed. The outcome of counseling is often positive, however the level of satisfaction for any individual is not predictable.

What should I do if I think someone else may need counseling?
Listen to your friend’s concerns, assure your friend of confidentiality, the benefit of talking to someone, the strength it take to seek help, and encourage him or her to contact the Counseling Services office. If your friend refuses and you are still concerned, contact the Counseling Center, discuss your concerns, and a trained counselor will contact the student.

Where is the counseling center located?
The Counseling Center is located in the lower level of the The Commons, at the end of the hall with student mailboxes.

Why should I talk to the counselor? I know I’m not crazy.
Students who seek counseling are not “crazy.” Typically, students who talk to the counselor are experiencing stress. The curriculum for each college at Midwestern University is extremely rigorous, sometimes resulting in students feeling overwhelmed, anxious, fatigued, or stressed out. Students often report difficulty concentrating, sleeping, eating, as well as withdrawing from friends and/or family. Talking to an objective counselor can offer comfort, ideas, understanding, and strategies to manage the many challenges students face on and off campus.

Counseling Self-Help Information

Download any of the documents below for additional information on some various topics:

Burnout
Coping with Bereavement
Counseling Brochure
Depression
Following a Crisis
Johns Hopkins webpage
Relaxation Strategies
Stress Management
Assisting Students in Distress
Ten Ways to Reduce Stress
Time Management
Managing Your Distress in the Aftermath of Shootings

Off-Campus Resources

Crime Victim Services

Office of the Attorney General (http://www.ag.state.il.us/)

Domestic Violence

Family Shelter Service of DuPage Co. Hotline: (630) 469-5650 Office:  (630) 221-8290

Illinois Coalition Against Domestic Violence (217) 789-2830

DuPage Co. Health Dept.

(630) 682-7979

Access & Crisis Center 24 Hour Phone Line (630) 627-1700

IL Dept. on Aging

Chicago Office (312) 814-2630

Sexual Assault

Illinois Coalition Against Sexual Assault, Springfield, IL
(217) 753-4117

Rape Victim Advocates, Chicago, IL (312) 663-6303

Substance Abuse

AA Meetings, Downers Grove, IL (630) 887-8671

Al-Anon (http://www.al-anon.org/), Joliet, IL
(815) 773-9623

Suicide Crisis Intervention & Prevention

Suicide Prevention Services of America  http://www.spsamerica.org

(630) 482-9696 - Office

DuPage County Crisis Intervention: 630-627-1700

National Suicide Prevention Hotline: 800-273-8255

Loving Outreach to Survivors of Suicide (LOSS)

Monthly meetings, weekly groups, individual & family counseling

(312) 655-7283 (http://www.catholiccharities.net)

Counseling Staff

Carrie TCarrie Torgerson, Ph.D., LCSW, has more than 30 years of experience in mental health. She has worked in psychiatric hospitals as well as in outpatient settings. As a clinical social worker, Carrie has provided individual, marital, family, and group therapy to emerging adults and adults. Carrie has been with Midwestern University since 2001, initially as the counselor and now as the Assistant Dean of Students and Director of Counseling Services.

Damon KDamon Krohn, Ph.D., LCPC, has worked in school settings as well as outpatient settings. Damon has provided individual, couples, family, and group therapy to adults and adolescents.

Paul QPaul Quanbeck, LCSW, has worked for the past 28 years in social services, 12 of them as a counselor. For the first part of his career Paul was a foster care caseworker in Chicago. More recently, he has provided therapy to individuals, couples, and families in an agency setting in DuPage County.

 

Heather SHeather Stewart, PhD, LCSW, has over 20 years of experience as a counselor. She has worked in community mental health and private practice settings. Heather is Spanish-English bilingual and can provide counseling in Spanish.