Emergency Response Guidelines: AZ

To plan for and respond to emergency situations, Midwestern University in Glendale has created the Emergency Response Team.

Emergency Contacts

MWU Safety & Security: 623-572-3201 

Campus Facilities: 623-573-3307 

Employee Assistance Program: 1-800-554-6931 

Suicidal Thoughts Empact (24-hour line): 480-784-1500 

Student Counselor: 623-573-3629 

Student Services: 623-572-3210 

Human Resources: 623-572-3263 

Media Relations:   
President's Office: 623-572-3400 
V.P., University Relations: 623-573-3291 

Fire Safety

The campus is equipped with a city-approved fire protection and alert system. If there is a fire in your building, calmly find the nearest "Zone Fire Alarm Pull Station" and pull to alert Security, the Fire Department, and all other occupants of the building. In addition to the audible alarm buzzer, the alarms are also equipped with visual strobe laser lights to assist evacuees to find the closest exit from the building. The moment the Fire Pull Stations are activated, the call is sent directly to the Fire Department, but it doesn't hurt to have additional people call 911.

In the event of a fire alert, and/or fire drills, everyone in the building or area is to evacuate immediately in a quick, safe, and orderly manner. Be observant for signals that the alarm was pulled for reasons other than a fire. As a general rule, please evacuate to the parking lots furthest away as possible, or in a dirt field as far away from the building as possible. Avoid driveways and keep clear of the fire lanes. The full cooperation of faculty and staff during evacuation is required. Any employee who fails to evacuate during a fire alarm will be subject to action by MWU and local authorities.

After arriving in your assigned area, make sure everyone is accounted for from your department. If someone is missing, report that person to a Security officer or member of the ERT. Safety & Security and Campus Facilities will take responsibility to assure that everyone is evacuated.  

Weather/Lock Down Emergency

In the event of a weather or lock down emergency, you may be instructed to assemble in a safer area inside your building. Move to that area quickly and wait for further information.  

Violent or Suspicious Behavior

If someone on campus becomes violent or appears suspicious, call Security immediately at x3201 and get everyone out of the area. If you observe a change in behavior in a co-worker, such as a marked increased in stress or agitation, that causes you concern please call Human Resources at x3208. If you are uneasy about the behavior or emotional state of a student, please contact the Department of Student Services at x3210.  

Medical Emergency

To assist in a medical emergency, first aid kits and Automatic External Defibrillators (AEDs) are located throughout campus. Please note the locations of these items in your building as you may be asked to get them during a crisis. In the event of a medical emergency do not hesitate to call for help by dialing 911 and Safety & Security at x3201.  

CCC-Continuous Chest Compressions

If you are the witness to a sudden unexpected collapse in an ADULT, follow these simple steps:

  1. Direct someone to call 911 or make the call yourself. Ask them to find the nearest defibrillator and bring it to you.
  2. If a person is unresponsive, position the patient on the floor. Place the heel of one hand on the center of the chest, with the other hand on top of the first. Lock your elbows and perform forceful chest compressions at a rate of 100 per minute. Lift your hands slightly after each push to allow the chest to recoil. Take turns with a bystander until paramedics arrive.
  3. Ask someone to locate an automated external defibrillator (AED). If the patient is not breathing, attach it to the patient and follow the machines voice instructions. Otherwise, keep pumping.


If you just call 911 and do nothing, the person most likely WILL NOT SURVIVE!

Good Samaritan Laws will generally protect you, as long as you:

  • Act in good faith, do not ask compensation
  • Are neither reckless of negligent
  • Act as a prudent person would
  • Only provide care within the scope of your training

ICE: "In Case of Emergency" or ICE

ERT encourages everyone to enter emergency contacts in their cell phone address book under the name "ICE". A person can list multiple emergency contacts as "ICE1", "ICE2", etc. Also place these phone numbers inside your ID cover and wear your ID at all times when on campus for identification. ICE helps emergency personnel quickly contact others and obtain medical history.

Feeling Stressed? Need Help?

Call the MHN Employee Assistance Program: 1-800-646-9923

The University provides employees and their household members with access to an Employee Assistance Program. This program can provide support and services for a number of personal issues, as well as providing legal assistance and childcare or elder care referral services. This source is free of charge and completely confidential.

Emergency/Courtesy Phones

There are three colors of emergency/courtesy phones available throughout campus. All of the phones connect you directly to Safety & Security in the Welcome Center.

RED: Phones in campus buildings

BLUE: Courtesy Phones in parking lots

YELLOW: Courtesy Phones in housing

If you see an emergency, or if you: need a walk to your car at night, observe suspicious behavior, find a lost wallet, have a flat tire, need a locksmith resource to call, etc., use these phones.

All emergency/courtesy phones are tested monthly and calls are logged at the Welcome Center. If you see a phone that has been damaged, please report it to Safety & Security x3201 immediately.


Automatic External Defibrillators (AEDs) can save a life during a medical emergency. Simply stated, an AED is a device that literally "talks" the provider through a process of evaluating a patient for, attaching the patient to, and activating the AED therapy. The University provides CPR and AED training on a regular basis.

Location of Defibrillators:

  1. Agave 2nd floor, Room 201 near Basic Science faculty office
  2. Barrel 1 Outside of the exercise room near the locker rooms
  3. Cholla 2nd floor lobby area on the south side of the building
  4. Ocotillo 2nd floor, Room 201 near Office of the Dean, PA Department, and CRNA Program
  5. Sahuaro First floor, near the security desk and the main doors of the library
  6. Security In the welcome center during the day and in the security truck at night
  7. MWU Clinic First floor in the patient registration area (horseshoe); and on the second floor across the hall from the OMM Clinic entrance